Privacy Policy

How We Use Your Information

We use your information to provide services, respond to support requests, process payments, send notifications, improve services, comply with legal obligations, and send marketing communications where consent is provided. We do not sell or rent your personal information.

SMS Text Messaging Policy

Haloed Solutions, LLC may send SMS text messages for:

• Appointment reminders

• Account notifications

• Service updates

• Technical support communications

• Security alerts

• Onboarding coordination

Consent to Receive SMS Messages

By providing your mobile phone number and affirmatively opting in, you expressly consent to receive SMS text messages from Haloed Solutions, LLC.

Consent may be obtained through:

• Website forms

• Service agreements

• Written or verbal opt-in (documented)

• Customer onboarding materials

Consent to receive SMS communications is not a condition of purchase.

Message frequency varies based on account activity and support needs.
Message and data rates may apply according to your carrier plan.

Explicit Non-Sharing of SMS Information

Haloed Solutions, LLC is committed to protecting the confidentiality of all personal information collected through our text messaging services.

We do not:

• Sell

• Rent

• Trade

• Distribute

• Transfer

• License

Your mobile number or SMS consent data to third parties for marketing or promotional purposes.

SMS consent and mobile numbers are used exclusively for the delivery of service-related communications.

We do not share mobile information with third parties for their independent marketing use under any circumstances.

Information may only be disclosed:

• To service providers acting on our behalf and under confidentiality agreements

• If required by law, court order, or legal process

• To protect the rights, safety, or security of Haloed Solutions, our clients, or the public

Opt-Out Instructions

You may opt out of SMS communications at any time by replying:

STOP
UNSUBSCRIBE

Upon receiving your opt-out request, we will promptly remove your number from our SMS messaging list and you will no longer receive text communications unless you re-enroll.

You may also contact us directly at:

[email protected]
(505) 966-5011

How We Protect Your Information

We implement administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Security measures include:

• Secure network architecture

• Role-based access controls

• Encrypted data transmission via SSL/TLS

• Malware monitoring and vulnerability scanning

• Secure authentication controls

• Limited personnel access to sensitive data

• Encrypted payment processing through third-party gateway providers

All payment transactions are processed through secure third-party payment processors and are not stored or processed directly on our servers.

Despite these safeguards, no method of electronic transmission or storage is 100% secure. Users acknowledge and accept this inherent risk when transmitting information electronically.

Third-Party Service Providers

We may engage trusted third-party vendors to assist in operating our business and delivering services, including:

• Cloud hosting providers

• VoIP and SMS platform providers

• Payment processors

• Managed IT service platforms

• Documentation and support platforms

These providers:

• Are contractually obligated to maintain confidentiality

• May only process personal information for the limited purpose of delivering services on our behalf

• May not use personal information for their own marketing or unrelated business purposes

We do not permit third-party vendors to resell, share, or independently monetize client data.

Our website is scanned regularly for security holes and known vulnerabilities to make your visit to our site as safe as possible.

We use regular Malware Scanning.

Third-Party Service Providers

We may share information with trusted vendors such as hosting providers, VoIP/SMS platforms, payment processors, and managed service platforms solely for service delivery. They are contractually required to maintain confidentiality.

Cookies & Tracking

We may use cookies and Google Analytics to analyze website traffic and improve user experience. Users may disable cookies via browser settings.

Google’s Advertising Principles can sum up Google’s advertising requirements. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en

When it comes to collecting personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

We do not knowingly collect personal information from children under 13 years of age.

The Fair Information Practices Principles form the backbone of privacy law in the United States. The concepts they include have played a significant role in developing data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.